AI Phone Calls aren't just about solving problems—it’s a force multiplier for businesses to thrive." — David Duguan

In a world where technology evolves faster than most businesses can keep pace, one constant remains: the transformative potential of human connection.

For small and medium-sized businesses (SMBs), the ability to connect meaningfully with customers can be the difference between survival and growth.

This edition of Ask the Experts features David Duguan, a trailblazer in the AI space and the visionary CEO of BinaryTint, whose life and work have been defined by the pursuit of making those connections possible—at scale.

Together with AI Advantage, Binary Tint is reshaping what AI can do for SMBs. We're also launching our official partnership, centered around our shared mission of unlocking the full potential of AI for the businesses that drive our communities, our economies, and our future.

David Duguan: From Ghana to the Global Stage

David’s journey began in Accra, Ghana, where the entrepreneurial spirit of his community ignited a spark that never dimmed. From a young age, David believed that technology could be a force for good—a tool to level the playing ground for businesses and entrepreneurs  that often find themselves outmatched by larger competitors.

Today, as the CEO of BinaryTint, David still leads with that same belief. At the heart of his work is Aurora by BinaryTint, a groundbreaking ai answering service that combines inbound and outbound campaign management with hyper-personalized outreach across phone, email, and social channels. Aurora by BinaryTint isn’t just another tool; it’s a bridge that connects SMBs to their customers in ways that feel human, intuitive, and impactful.

"Many small businesses think AI is out of reach—our job is to put them right at their foot step,"

David's philosophy centers on the idea that AI should be the intersection between the humanities and science, much like Edwin Land envisioned for Polaroid, and Steve Jobs for Apple. This belief has shaped Aurora into more than a product—it’s a partner for SMBs, empowering them to dream bigger.

The Vision Behind the Partnership

When we first met BinaryTint, the alignment was immediate. Both teams shared a vision of AI that isn’t just powerful, but also approachable, ethical, and transformative.

Together, we've integrated Aurora into HyperScale OS, AI Advantage’s ecosystem of personalized tools designed to revolutionize outreach for SMBs.

HyperScale OS is much more than software—it’s an ecosystem of intelligent, multi-channel outreach tools. At its core lies a commitment to customization: every client benefits from a custom AI model fine-tuned to their specific needs.

The ecosystem learns and improves with every interaction, ensuring that every outreach effort—whether over the phone, through email, or on social platforms—feels seamless and authentic.

This partnership isn’t just about building better tools; it’s about building trust and delivering cutting edge results. We believe that SMBs deserve technology that grows with them, tools that don’t just solve problems but create opportunities.

AI for the Everyday Innovator

Our partnership are grounded in four principles that guide how AI can empower SMBs:

1. Make AI Accessible: AI should never feel intimidating. Aurora and HyperScale OS are designed to meet SMBs where they are, turning complex technology into approachable solutions.

2. Prioritize Personalization: Outreach is about value, not volume. With Aurora and HyperScale OS, SMBs can connect with customers in ways that feel personal, meaningful, and authentic.

3. Build Trust Through Transparency: From measurable ROI to data security, transparency builds confidence. By showing SMBs the tangible benefits of AI, this partnership empowers businesses to embrace the future with clarity.

4. Customer Obsession: Customer Obsession is everything. We’re all about making life easier for your customers — faster responses, happier experiences, no hassle.

David’s Legacy of Empowerment

David’s story is one of perseverance, ingenuity, and a deep belief in the potential of every business to thrive. His work at BinaryTint is driven by a simple yet powerful idea: technology should be simple, and empower.

"Although our tools are cutting edge; our job is to make them simple and intuitive,"

This philosophy doesn’t just define Aurora—it defines David’s leadership. Under his guidance, Binary Tint has helped countless SMBs see AI not as a luxury but as a necessity for growth.

For AI Advantage, partnering with BinaryTint is more than a collaboration—it’s an opportunity to amplify his mission. Together, we are reimagining what AI can do for SMBs, proving that the businesses that fuel our economy deserve the very best.

What’s Next?

This partnership is just getting started. In the coming weeks, we’ll roll out initiatives designed to bring our tools and expertise to even more SMBs, including:

• Workshops and Guides: Simplifying AI adoption with actionable resources.

• Case Studies: Highlighting SMBs already thriving with Aurora by BinaryTint and HyperScale OS.

• Next-Generation Tools: Pushing hyper-personalized outreach to new heights.

We’re building a future where every business has access to the tools they need to succeed—regardless of size or industry.

A Call to the Visionaries

To the entrepreneurs, the founders, and the everyday innovators: this partnership is for you.

Whether you’re running a family-owned café or scaling a tech startup, Aurora and HyperScale OS can help you reach your audience in ways you never thought possible. Because hyper-personalized outreach isn’t just the future—it’s your future.

Let’s build that future together.

Visit www.binarytint.com and www.aiadvantageagency.co to learn more.